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Anonymous
Dec 27, 2018 7:03 PM UTC
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Error 611

Hi, I tried to create a request, but all of them send the same error message: {"requestId":"1290#167f1092779","success":false,"errors":[{"code":"611","message":"System error"}]}

I tried with different users, roles and tokens but nothing seems to work, also I tried to create a support ticket but the option is not available on the support page.

Does anybody knows how to solve this?

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Dec 27, 2018 7:49 PM UTC

You must provide the URL, HTTP method, and real JSON payload if we're going to look further into this here.

A malformed JSON payload can generate 611 errors from some endpoints, but we'd need to know exactly what you're doing to know whether it's reproducible or something you need to open a ticket for.

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2 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Dec 27, 2018 7:49 PM UTC

You must provide the URL, HTTP method, and real JSON payload if we're going to look further into this here.

A malformed JSON payload can generate 611 errors from some endpoints, but we'd need to know exactly what you're doing to know whether it's reproducible or something you need to open a ticket for.

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Devraj_Grewal
Devraj_Grewal
Level 10
Dec 27, 2018 7:22 PM UTC

Here is a resource on how to open a ticket for this specific case:

REST API returning 611 errors

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