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Olivia_Piper
New Participant
September 8, 2016
Solved

Error adding tracking pixel to an email

  • September 8, 2016
  • 1 reply
  • 1583 views

Hi everyone,

I'm trying to add a tracking pixel to an email but when I want to send a test or approve the email I'm getting an error: Parse Template call failed (with the whole email code).

All I'm adding is the image for the pixel (I haven't touched anything else) and I've tried adding it in the HTML & by using the insert image button in the editor.

Is this a system error or is it something I'm doing?

Any help is much appreciated!

Thanks.

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Best answer by Olivia_Piper

Managed to fix the issue by closing down the browser and then going back into it! Oh the simple things!

1 reply

Olivia_Piper
Olivia_PiperAuthorAccepted solution
New Participant
September 8, 2016

Managed to fix the issue by closing down the browser and then going back into it! Oh the simple things!