Error: All Marketo Engage LPs are redirecting to a different website page

Question

All of our LPs seem to be redirecting to a random page on our website. They "preview" as they are supposed to, but when you visit the link directly it takes you somewhere else. There haven't been any sweeping edits to our templates or forms today, and when you view the audit trail there are no admin changes that could have caused this. We opened a support ticket but in the meantime, any ideas what's happening?

EDIT: The landing pages are all redirecting to our fallback page, but we don't know why.

Dave_Roberts · Accepted Answer

The issue here was caused by a form's HTML being hard-coded into an editable area on an LP template and that form being deleted from the instance. Deleting the form becomes an easier mistake to make b/c Marketo will not pickup that a form is in use when you copy/paste the HTML for the form into an editable area rather than using the mktoForm editable area and including the form that way.

The resolution to the issue involved renaming the editable area (new ID) and removing the offending HTML form code then reapproving the template and LPs hanging on that template.

laurdono · Answer

Here is a sample landing page: https://info.wellsky.com/072023-The-end-of-the-PHE-White-Paper.htmlIt is redirecting to: https://wellsky.com/resources/

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