Exclude members in a smart campaign of another smart campaign | Community
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A
Anonymous
June 29, 2016
Solved

Exclude members in a smart campaign of another smart campaign

  • June 29, 2016
  • 2 replies
  • 4307 views

Hello,

I have two smart campaigns, I wish to define the smart list of smart campaign B in such a way that no members of campaign A should exist in it. This is just to avoid a member getting an email twice since the email is same for both the campaigns and the members of both are mostly the same.

I appreciate for taking time to read this, please advise

Harshit

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Best answer by

Hi Harshit Pandey​

I think this is your solution.

2 replies

Dory_Viscoglio
Dory_Viscoglio
New Participant
June 30, 2016

Kevin Haugh the danger of marking Takehiro's answer correct is that potential duplicates who were excluded from the first send due to the fact that they're duplicates will not be excluded from the second send by just using the single filter logic. It would be advisable if using the "not member of smart campaign" filter to include a filter that says "not member of smart list: Possible Duplicates".

    A
    Anonymous
    July 1, 2016

    Dory you are right but my Marketo instance does not have any duplicates yet I am unable to understand why those 45 contacts are being pulled. I went ahead and filtered these 45 contacts from the first campaign and all these contacts were marketable and not blocked/suspended.

    A
    Anonymous
    Accepted solution
    June 29, 2016

    Hi Harshit Pandey​

    I think this is your solution.

    A
    Anonymous
    June 29, 2016

    Hello Sir,

    In order to test this filter I replicated the exact smart campaign and in the smart list section I added the filter mentioned by you with AND.

    The original campaign had roughly 2500 contacts and the new campaign now has 45 contacts but they all exist in the previous list too, ideally it should return 0 contacts since it is an exact replica. I have been checking the contacts from "Qualified Leads'" tab in both.

    Dory_Viscoglio
    Dory_Viscoglio
    New Participant
    June 29, 2016

    The 45 people who exist in both, are they actually listed as members of the other smart campaign? Or were they blocked due to some reason, or added to your database after the fact?

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