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briang
New Participant
November 18, 2021
Question

FB Custom Audiences - Auto Update

  • November 18, 2021
  • 1 reply
  • 2517 views

https://experienceleague.adobe.com/docs/marketo/using/product-docs/demand-generation/facebook/create-a-custom-audience-in-facebook.html?lang=en

 

Is there a way to make these audiences update automatically, even daily would work.

 

The last post I found was from 2015 and it was not possible - hoping almost 7 years later it will now have a solution.

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1 reply

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PhillipWi1
New Participant
November 19, 2021

Hi @briang ,

 

So in the link you mentioned, it doesn't have a mention of continuous sync. 

 

But, it is now a feature, as is demonstrated in the more general "Send a List to an Ad Network" article: https://experienceleague.adobe.com/docs/marketo/using/product-docs/demand-generation/ad-network-integrations/send-a-list-to-an-ad-network.html

 

If this is used with a static list, I believe it's almost instant. If it's used with a Smart List, I believe it recalculates once a day.

 

Happy days. Looks like the docs need updating though.

 

 

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briangAuthor
New Participant
December 9, 2021

I am not getting the option to continuously sync as shown in the link provided.

 

Is that option now gone? 

Jo_Pitts1
Jo_Pitts1
Community Manager
December 9, 2021

@briang ,

I've quickly checked this.  The Enable continuous audience sync option is only available for standard lists NOT for smart lists.

 

So, you'll need to have a campaign that adds people to a static list that you've configured for continuous updates.  This could be a batch campaign or triggered depending on your situation.

 

Cheers

Jo

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