Field Mappings Don't Match Marketo Fields? | Community
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Jenn_DiMaria2
Jenn_DiMaria2
New Participant
January 18, 2017
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Field Mappings Don't Match Marketo Fields?

  • January 18, 2017
  • 1 reply
  • 2122 views

Has anyone run into an issue where, when exporting your field mappings, the resulting downloaded fields don't match what's in Marketo's Field Management tab?

For example, we updated the 16 SFDC fields to read mkto17_ as opposed to mkto2_ months ago. If I go into the actual field in Marketo, these are mapped properly. But if I download the Field Mappings spreadsheet, they're still reading as being mapped to mkto2_.

This is happening across several instances, so it's not specific to just one. It's making it difficult to diagnose data inconsistencies/if any fields should be merged because some appear on the spreadsheet and others don't.

Any ideas?

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Best answer by Grégoire_Miche2

Hi Jenn,

This is because the field mapping section displays the original mapping that was generated on the very first sync and is never refreshed.

Vote here: ,

-Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
New Participant
January 18, 2017

Hi Jenn,

This is because the field mapping section displays the original mapping that was generated on the very first sync and is never refreshed.

Vote here: ,

-Greg

Jenn_DiMaria2
Jenn_DiMaria2Author
New Participant
January 19, 2017

That certainly complicates matters

Thanks, Greg, for the head's up!

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