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Harish_Gupta6
New Participant
October 16, 2017
Solved

Field not showing in Form

  • October 16, 2017
  • 1 reply
  • 8374 views

Hi,

I have a Boolean field in the  Field management but when I am searching the same field in Form, I am not getting the same. But the same field is visible in Smart list, Smart campaign but not in Form.

What could be the possible reason?

Thanks

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Best answer by Grégoire_Miche2

Hi Steven,

Do you know the reason? Why those fields are not showing in form to use?

Thanks


HI Harish,

I would bet these are fields from the company object and not from the person one. Therefore, they are read-only in Marketo.

-Greg

1 reply

Grégoire_Miche2
New Participant
October 16, 2017

Hi Harish,

Refresh your form edit screen. I have observed that it may take some time for the new fields to get into the form editor.

Also, when you search, start with the first letter. For instance, if you want to search "lead status" and you type in "status", it will not find it.

-Greg

Harish_Gupta6
New Participant
October 16, 2017

Hi Greg,

The field is in system from more than 6 month but still its not showing in form. The field has data for leads also. Its is searchable when I doing it in Smart list, Smart campaign but still not showing in Form.

The field is of boolean type with name as "IS XYZ"

Thanks

Harish Gupta
Grégoire_Miche2
New Participant
October 16, 2017

Hi again Harish

Would the field have the same same as other CRM fields, such a s "is won" or "is closed" ?

I would raise a support ticket.

-Greg