Fill out form from empty email address | Community
Skip to main content
Level 6
Oct 22, 2018 7:22 PM UTC
Solved

Fill out form from empty email address

Hi All,

Today, I saw a lead created in Marketo with empty email address and the tricky part was it was from a form fill out? What could be the possible reason for this? Also, I have kept the email address field " as required" in the form?

Any suggestions?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Oct 22, 2018 7:44 PM UTC

It's a Marketo form embedded on non- Marketo LP


It's a Marketo form embedded on non- Marketo LP

In that case there's an underlying reliance on JS to render the form, so you can't just disable JS as a whole because then the form won't show at all. You have to disable JS after the form renders, but before submitting.

I recommend adding the form to a Marketo LP so you can quickly see how it can be submitted without JS and without any user-entered field values.

10 replies

SanfordWhiteman
Level 10
Oct 22, 2018 7:29 PM UTC

Any person who posts with JavaScript disabled, or automated bot, is not subject to the browser-side "Required" flag.

Translate
AnkitDu3Author
Level 6
Oct 22, 2018 7:37 PM UTC

I disabled the Javascript for my Chrome browser and tried to submit again but still was not able to submit. How can I test this scenario please?

Translate
SanfordWhiteman
Level 10
Oct 22, 2018 7:39 PM UTC

Is this is a Marketo LP, or a form embed on a non-Marketo LP?

Translate
Sonali_Jadeja3
Level 4
Oct 22, 2018 7:27 PM UTC

It sounds unusual. Could you post a screenshot of lead's activity log and form fill activity detail here?

Translate
AnkitDu3Author
Level 6
Oct 22, 2018 7:39 PM UTC

Here, is the attached screenshot.

Translate