Fill out form from empty email address | Community
Skip to main content
New Participant
October 22, 2018
Solved

Fill out form from empty email address

  • October 22, 2018
  • 2 replies
  • 4923 views

Hi All,

Today, I saw a lead created in Marketo with empty email address and the tricky part was it was from a form fill out? What could be the possible reason for this? Also, I have kept the email address field " as required" in the form?

Any suggestions?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by SanfordWhiteman

It's a Marketo form embedded on non- Marketo LP


It's a Marketo form embedded on non- Marketo LP

In that case there's an underlying reliance on JS to render the form, so you can't just disable JS as a whole because then the form won't show at all. You have to disable JS after the form renders, but before submitting.

I recommend adding the form to a Marketo LP so you can quickly see how it can be submitted without JS and without any user-entered field values.

2 replies

SanfordWhiteman
New Participant
October 22, 2018

Any person who posts with JavaScript disabled, or automated bot, is not subject to the browser-side "Required" flag.

AnkitDu3Author
New Participant
October 22, 2018

I disabled the Javascript for my Chrome browser and tried to submit again but still was not able to submit. How can I test this scenario please?

SanfordWhiteman
New Participant
October 22, 2018

Is this is a Marketo LP, or a form embed on a non-Marketo LP?

Sonali_Jadeja3
New Participant
October 22, 2018

It sounds unusual. Could you post a screenshot of lead's activity log and form fill activity detail here?

AnkitDu3Author
New Participant
October 22, 2018

Here, is the attached screenshot.