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New Participant
July 16, 2020
Question

Footer Background Color of Email Template

  • July 16, 2020
  • 2 replies
  • 2682 views

Hi,

I edited an email template to update the footer background-color, and it shows new updated color on the template preview. But a couple of emails created using this same template does not show the update. Not sure what could be the reason, any ideas? 

Thank you! 

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2 replies

New Participant
July 20, 2020

Could you clarify that the email footer section is editable at the email level? If it is editable then you’d need to make the same changes at the email level as well.

New Participant
July 21, 2020

No not editable at the email level. Edited at the template level, but doesn't reflect the change 

SanfordWhiteman
New Participant
July 17, 2020

Did you open and reapprove the existing emails?

 

New Participant
July 17, 2020

yes