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J
Jamshaid
New Participant
October 13, 2021
Question

Form prefill not working

  • October 13, 2021
  • 1 reply
  • 6354 views

Why is form prefills not working on the Landing page?  Prefill option is enabled on the Landing page, Admin, and form level. Can anyone please suggest the solution? 

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1 reply

LucasMachado
LucasMachado
New Participant
October 13, 2021

Hi, can you elaborate more what is going on? Where is the form? How does the lead reach the forms?

 

Forms pre fill only works if the lead reaches the landing page by clicking a link in the e-mail, check this post:

https://nation.marketo.com/t5/knowledgebase/form-pre-fill-feature-upgrade/ta-p/251652

    Michael_Florin-2
    Michael_Florin-2
    New Participant
    October 13, 2021

    And if you click through from an email, as Lucas described, and the pre-fill still doesn't show: Clear your cookies.

    J
    JamshaidAuthor
    New Participant
    October 13, 2021

    Thank you for your feedback. 

     

    I also check this after clearing the cookies. But still does not work. 

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