Form will only open one time in a lightbox | Community
Skip to main content
Pat_Coyne
New Participant
February 13, 2019
Solved

Form will only open one time in a lightbox

  • February 13, 2019
  • 2 replies
  • 4254 views

So when I click on the Request Measurement button on this page the for will open in a light box but if I close it and try to reopen it the (<form id="mktoForm_1640"></form>) html will be stripped out.

Here is the URL: https://lp.datacolor.com/ITMA-2019.html

Any help is appreciated.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Dave_Roberts

Hey Pat-

It looks like you're running Bootstrap4 on this template and it might make more sense to leverage Bootstrap for the modal part and just put your form into that instead. Here's a link to more info on the Bootstrap modal: https://getbootstrap.com/docs/4.0/components/modal/ - there's copy/paste code there. This'll divorce the functionality of the lightbox and the form so you're more able to control from the modal (content/styling) without any kind of form (script) conflicts -- and it might help control the width of the lightbox as well.

2 replies

Dave_Roberts
Dave_RobertsAccepted solution
New Participant
February 14, 2019

Hey Pat-

It looks like you're running Bootstrap4 on this template and it might make more sense to leverage Bootstrap for the modal part and just put your form into that instead. Here's a link to more info on the Bootstrap modal: https://getbootstrap.com/docs/4.0/components/modal/ - there's copy/paste code there. This'll divorce the functionality of the lightbox and the form so you're more able to control from the modal (content/styling) without any kind of form (script) conflicts -- and it might help control the width of the lightbox as well.

Pat_Coyne
Pat_CoyneAuthor
New Participant
February 14, 2019

Thanks Dave, this did the trick and was an easy fix.

SanfordWhiteman
New Participant
February 14, 2019

I still see no evidence that the native lightbox has any problem on that platform.

SanfordWhiteman
New Participant
February 13, 2019

If you close it after filling it out? Or close it by clicking the ⓧ?

Pat_Coyne
Pat_CoyneAuthor
New Participant
February 13, 2019

By clicking the X

SanfordWhiteman
New Participant
February 13, 2019

In what browser (include browser version and OS)? This isn't expected behavior when merely closing the lightbox.