Forms with visibility rules enabled are not working | Community
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Sep 20, 2018 1:54 PM UTC
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Forms with visibility rules enabled are not working

Hey guys,

So we tested two forms on the same landing page.

Both forms were basically identical, except for one big difference.

One form had visibility rules enabled, and one form did not.

The form with the visibility rules enabled is giving us issues. When the user clicks "submit", they are not taken to a thank you page.

When the user clicks "submit" on the form without the visibility rules, they are transferred to a thank you page as normal.

Anyone know why the form with visibility rule would behaving differently? Anyone run into this before?

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Sep 20, 2018 3:57 PM UTC

You forgot that you're using the (useless + misguided) "honeypot" logic on this page. The form doesn't have that field.  Just remove that code, it isn't doing anything anyway.

8 replies

SanfordWhiteman
Level 10
Sep 20, 2018 2:42 PM UTC

Your URL.

Nothing can be done without it.

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Sep 20, 2018 3:01 PM UTC

Thanks @Sanford Whiteman​

Here's a sample LP that has the form with visibility rules: https://go.cq.com/Test-Wordpress-LP_testing-whit-2.html

and here's a sample LP that has a regular form: https://go.cq.com/Test-Wordpress-LP_testing-whit-2-no-visibility-rule.html

the first LP (with the visibility rules), when you fill out the form and press submit nothing happens (it should redirect you to a TY page).

Appreciate it!

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Sep 20, 2018 3:57 PM UTC

You forgot that you're using the (useless + misguided) "honeypot" logic on this page. The form doesn't have that field.  Just remove that code, it isn't doing anything anyway.

Translate