Fwd to a Friend - customizable? | Community
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Jennifer_Bisho1
New Participant
February 16, 2018
Solved

Fwd to a Friend - customizable?

  • February 16, 2018
  • 3 replies
  • 8076 views

I know this is probably a long shot from what I've read so far, but is it possible to customize the email that the friend receives after someone forwards it to them via the Fwd to a Friend pop-up form?  Would love for it to say something along the lines of "first name thought you would be interested in this email" above the email they receive.  Or has anyone thought of any hacks to achieve something like this?

Or being able to edit the actual Fwd to a Friend form would work too, such as the first example here where the person forwarding the email can add a personalized message:  Support | Campaign Monitor

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Best answer by SanfordWhiteman

You can in fact customize the look and feel of the Forward to Friend form: http://blog.teknkl.com/building-a-better-forward-to-friend-with-velocity/

You can also customize the way fields are passed to Marketo so you'll know that you're sending someone an email at somebody else's request and can add content accordingly.

In short, what you describe can indeed be done using a combo of Velocity and JavaScript.

3 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
February 16, 2018

You can in fact customize the look and feel of the Forward to Friend form: http://blog.teknkl.com/building-a-better-forward-to-friend-with-velocity/

You can also customize the way fields are passed to Marketo so you'll know that you're sending someone an email at somebody else's request and can add content accordingly.

In short, what you describe can indeed be done using a combo of Velocity and JavaScript.

Jennifer_Bisho1
New Participant
February 16, 2018

I think I'm going to need to study this velocity coding that I have never heard of before until you mentioned it!  I unfortunately know zero JavaScript   But hopefully when I get a chance soon, I can test out your code.  Thank you!

keithnyberg
New Participant
February 16, 2018

Some existing ideas to improve Forward to Friend functionality:

keithnyberg
New Participant
February 16, 2018

Hey Jennifer,

This is currently not available OOB. I agree that both the form and header above the forwarded email should be customizable. Would make this functionality actually usable as opposed to being all ghetto like it is.

Sincerely,

Keith Nyberg

Jennifer_Bisho1
New Participant
February 16, 2018

"Being all ghetto like it is." hahah, I love it