German Umlaut in "From Name" | Community
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Michael_Florin-2
New Participant
August 13, 2021
Solved

German Umlaut in "From Name"

  • August 13, 2021
  • 1 reply
  • 1772 views

Hi all,

 

we're trying to send on behalf of the sales rep, and the sales rep has an Umlaut in their name. That doesn't seem to work in the "From Name" of the email. Anything I can do to make that work?

Database:


Token in Email Body:



Token in From Name (Preview and actual email send):

 


Thanks!
Michael

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Best answer by matjazz

Hey,

 

try unchecking "HTML Encode Tokens in Emails"  in the field settings.

 

Example:

Best regards,

;m

1 reply

matjazzAccepted solution
New Participant
August 13, 2021

Hey,

 

try unchecking "HTML Encode Tokens in Emails"  in the field settings.

 

Example:

Best regards,

;m

Michael_Florin-2
New Participant
August 13, 2021

Yeah - fantastic! Thanks for that great idea. 🙂