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Adrien_Landrin
New Participant
May 3, 2022
Solved

Getting "Send alert" status on activity log

  • May 3, 2022
  • 1 reply
  • 3430 views

Hi all,

 

Please could you tell me if we can nayone get "Send alert" status on activity log of persons:

e.g: Opened email, clicked email etc.

 

And in case it's possible, how to do it?

 

Thank you 🙂

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Best answer by Darshil_Shah1

You cannot track the alert email activities OOTB in Marketo (e.g., open, delivered, clicked, etc.). The send alert email activity does however get logged on the person for whom the send alert flow step was ran with the alert recipient(s) details. Activities like opened, delivered, clicked, etc. are only tracked and logged for the emails sent via the regular send email flow step in the person's activity log.

 

1 reply

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
May 3, 2022

You cannot track the alert email activities OOTB in Marketo (e.g., open, delivered, clicked, etc.). The send alert email activity does however get logged on the person for whom the send alert flow step was ran with the alert recipient(s) details. Activities like opened, delivered, clicked, etc. are only tracked and logged for the emails sent via the regular send email flow step in the person's activity log.

 

Adrien_Landrin
New Participant
May 3, 2022

Hi,

 

Tank you very much for your kind help,

 

Cheers