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Aparna_Sriniva1
Aparna_Sriniva1
New Participant
April 26, 2021
Solved

Getting System error from Leads - Code 611

  • April 26, 2021
  • 1 reply
  • 4610 views

Hello,

We were trying POST API call on Lead   . Getting Error  {"requestId":"4e00#1790df16e75","result":[{"status":"skipped","reasons":[{"code":"611","message":"System Error"}]}],"success":true} .

 

Unable to figure out what's wrong in the request payload . Could you please help here ?.

 

Sharing the request details that we have tried with sample data : 

Method : POST 

Content-Type : application/json

Leads -   https://<mkto.intsce.com>/rest/v1/leads.json

Request Body - 

{
"company": "appcon3k182o",
"site": "appconk35syr",
"billingStreet": "appconrwncuk",
"billingCity": "appconq5sp4e",
"billingState": "appconlalqw7",
"billingCountry": "India",
"billingPostalCode": "appcondup3bn",
"website": "http://www.dvliof.com",
"mainPhone": "8004633339",
"annualRevenue": 89,
"numberOfEmployees": 89,
"industry": "appcon2n74fi",
"sicCode": "appconuulvcm",
"mktoCompanyNotes": "appcong36tv",
"jigsawCompanyId": "appconhbdvl",
"jigsawCompanyStatus": "appconsbtmd",
"id": 89,
"mktoName": "appconv6rp2l",
"personType": "appcon248pm9",
"mktoIsPartner": true,
"isLead": true,
"mktoIsCustomer": true,
"isAnonymous": true,
"salutation": "appconvsd29e",
"firstName": "appconqp4zs",
"middleName": "appcon0k9g",
"lastName": "appconb21f7l",
"email": "sdv@in.ibm.com",
"phone": 89,
"mobilePhone": 89,
"fax": 89,
"title": "appconcbiodn",
"contactCompany": 89,
"dateOfBirth": "2021-04-26",
"address": "appconyyatop",
"city": "appcon73vuw9",
"state": "appconnthazp",
"country": "India",
"postalCode": "appconpqefij",
"originalSourceType": "appconhv9zu",
"originalSourceInfo": "appconbs7yyr",
"registrationSourceType": "appconscq9y9",
"registrationSourceInfo": "appconnjk8f",
"originalSearchEngine": "appconbjg0z6d",
"originalSearchPhrase": "appcon1zkukl",
"originalReferrer": "appconhehj5p",
"emailInvalid": true,
"emailInvalidCause": "sx7uz4vd@in.ibm.com",
"unsubscribed": true,
"unsubscribedReason": "8wduxdic8@in.ibm.com",
"doNotCall": true,
"mktoDoNotCallCause": "appconx88hzg",
"doNotCallReason": "appconrw7bn8",
"marketingSuspended": true,
"marketingSuspendedCause": "appconp65xy4",
"blackListed": true,
"blackListedCause": "appcony6oeu9",
"mktoPersonNotes": "appconiy032s",
"anonymousIP": "appconhyptd",
"inferredCompany": "appconsoyprw",
"inferredCountry": "India",
"inferredCity": "appcond47c9f",
"inferredStateRegion": "appconibfyf8",
"inferredPostalCode": "appcon0av679",
"inferredMetropolitanArea": "appconqpqrlp",
"inferredPhoneAreaCode": "8004633339",
"emailSuspended": true,
"emailSuspendedCause": "k38y15hak@in.ibm.com",
"emailSuspendedAt": "2021-04-26",
"department": "appcon5e6o2",
"jigsawContactStatus": "appconu0ubfa",
"jigsawContactId": "appcono9ntsf",
"createdAt": "2021-04-26",
"updatedAt": "2021-04-26",
"cookies": "appconhf9qfi",
"leadPerson": 89,
"leadRole": "appcon7nc21w",
"leadSource": "appconvao8xa",
"leadStatus": "appcon06sm2f",
"leadScore": 89,
"urgency": 89,
"priority": 89,
"relativeScore": 89,
"relativeUrgency": 89,
"rating": "appconmicvst",
"personPrimaryLeadInterest": 89,
"leadPartitionId": 89,
"leadRevenueCycleModelId": 89,
"leadRevenueStageId": 89,
"gender": "appconubw7bs",
"facebookDisplayName": "appcon7giafs",
"twitterDisplayName": "appconyj5lo",
"linkedInDisplayName": "appcon4a4rc",
"facebookProfileURL": "http://www.incvpg.com",
"twitterProfileURL": "http://www.sevlcjdef.com",
"linkedInProfileURL": "http://www.vfxnxiwgp.com",
"facebookPhotoURL": "2021-04-26",
"twitterPhotoURL": "http://www.yzfxkatb.com",
"linkedInPhotoURL": "http://www.ccjnvxob.com",
"facebookReach": 89,
"twitterReach": 89,
"linkedInReach": 89,
"facebookReferredVisits": 89,
"twitterReferredVisits": 89,
"linkedInReferredVisits": 89,
"totalReferredVisits": 89,
"facebookReferredEnrollments": 89,
"twitterReferredEnrollments": 89,
"linkedInReferredEnrollments": 89,
"totalReferredEnrollments": 89,
"lastReferredVisit": "2021-04-26",
"lastReferredEnrollment": "2021-04-26",
"syndicationId": "appcontveofi",
"facebookId": "appcone2w6la",
"twitterId": "appcon0as3s8",
"linkedInId": "appconlmesu",
"acquisitionProgramId": 89,
"mktoAcquisitionDate": "2021-04-26",
"newCustomField": "appconend3bm",
"leadCustomField": "appconlbaiet",
"testCustomField": "appcon2k0vfk",
"testCustomLead": 89,
"opportunityCustomfield": "appconkief3",
"isCustom": true,
"customRevenue": 89,
"customfieldDate": "2021-04-26",
"customfieldDATETIME": "2021-04-26",
"customemailgamilcom": "vqpjkf6@in.ibm.com",
"customSalaryFloat": 89,
"customInterGerDatatype": 89,
"customPhoneNo98series": 89,
"customScore": 89,
"customFieldwithmorethantwentycharacters": "appcondi9lle",
"customText": "appcon6u9f8",
"customURL": "http://www.tbxkw.com",
"type": 89,
"jan282016": "appconuxd5f",
"chethan": 89,
"hethan": "2021-04-26",
"comment": "appcono2qr6q",
"personTimeZone": "2021-04-26",
"testData": "appconpn2k9o",
"ecids": "appcon6c5j3d",
"april": "appconb50yjm",
"customurl16aprl": "http://www.pzrf.com",
"customemailperson16apr": "mury63xs@in.ibm.com",
"april23custom": 89
}

 

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Best answer by SanfordWhiteman

In the issue comment we had given the request properties we are passing in request payload.

OK. There was no way to know you were including a partial payload.

 

Has nothing to do with the payload size.

 

The cause of your 611 error is that these fields are not updatable (you could have detected this simply by testing a subset of fields):

 

"leadRevenueCycleModelId": 89, "leadRevenueStageId": 89,

 

 

1 reply

SanfordWhiteman
SanfordWhiteman
New Participant
April 26, 2021
That doesn't follow the request JSON schema (it's nothing like what Marketo expects). Have you looked at the example in the docs?
Aparna_Sriniva1
Aparna_Sriniva1Author
New Participant
April 27, 2021

Hi Team,

 

In the issue comment we had given the request properties we are passing in request payload.

 

Sharing the exact request payload below which is working and we are not facing issue with it:

 

{
    "action": "createOnly",
    "input": [
        {
            "company": "appcon3k182o",
            "site": "appconk35syr",
            "billingStreet": "appconrwncuk",
            "billingCity": "appconq5sp4e",
            "billingState": "appconlalqw7",
            "billingCountry": "India",
            "billingPostalCode": "appcondup3bn",
            "website": "http://www.dvliof.com",
            "mainPhone": "8004633339",
            "annualRevenue": 89,
            "numberOfEmployees": 89,
            "industry": "appcon2n74fi",
            "sicCode": "appconuulvcm",
            "mktoCompanyNotes": "appcong36tv",
            "jigsawCompanyId": "appconhbdvl",
            "jigsawCompanyStatus": "appconsbtmd",
            "mktoName": "appconv6rp2l",
            "personType": "appcon248pm9",
            "mktoIsPartner": true,
            "isLead": true,
            "mktoIsCustomer": true,
            "isAnonymous": true,
            "salutation": "appconvsd29e",
            "firstName": "appconqp4zs",
            "middleName": "appcon0k9g",
            "lastName": "appconb21f7l",
            "email": "sd2v@in.ibm.com",
            "april": "appconb50yjm",
            "customurl16aprl": "http://www.pzrf.com",
            "customemailperson16apr": "mury63xs@in.ibm.com",
            "april23custom": 89
        }
    ]
}
 
However we are facing issue when trying request using below payload: 
 
{
    "action": "createOnly",
    "input": [
        {
            "company": "appcon3k182o",
            "site": "appconk35syr",
            "billingStreet": "appconrwncuk",
            "billingCity": "appconq5sp4e",
            "billingState": "appconlalqw7",
            "billingCountry": "India",
            "billingPostalCode": "appcondup3bn",
            "website": "http://www.dvliof.com",
            "mainPhone": "8004633339",
            "annualRevenue": 89,
            "numberOfEmployees": 89,
            "industry": "appcon2n74fi",
            "sicCode": "appconuulvcm",
            "mktoCompanyNotes": "appcong36tv",
            "jigsawCompanyId": "appconhbdvl",
            "jigsawCompanyStatus": "appconsbtmd",
            "mktoName": "appconv6rp2l",
            "personType": "appcon248pm9",
            "mktoIsPartner": true,
            "isLead": true,
            "mktoIsCustomer": true,
            "isAnonymous": true,
            "salutation": "appconvsd29e",
            "firstName": "appconqp4zs",
            "middleName": "appcon0k9g",
            "lastName": "appconb21f7l",
            "email": "sdv@in.ibm.com",
            "phone": 89,
            "mobilePhone": 89,
            "fax": 89,
            "title": "appconcbiodn",
            "contactCompany": 89,
            "dateOfBirth": "2021-04-26T00:00:00.000Z",
            "address": "appconyyatop",
            "city": "appcon73vuw9",
            "state": "appconnthazp",
            "country": "India",
            "postalCode": "appconpqefij",
            "originalSourceType": "appconhv9zu",
            "originalSourceInfo": "appconbs7yyr",
            "registrationSourceType": "appconscq9y9",
            "registrationSourceInfo": "appconnjk8f",
            "originalSearchEngine": "appconbjg0z6d",
            "originalSearchPhrase": "appcon1zkukl",
            "originalReferrer": "appconhehj5p",
            "emailInvalid": true,
            "emailInvalidCause": "sx7uz4vd@in.ibm.com",
            "unsubscribed": true,
            "unsubscribedReason": "8wduxdic8@in.ibm.com",
            "doNotCall": true,
            "mktoDoNotCallCause": "appconx88hzg",
            "doNotCallReason": "appconrw7bn8",
            "marketingSuspended": true,
            "marketingSuspendedCause": "appconp65xy4",
            "blackListed": true,
            "blackListedCause": "appcony6oeu9",
            "mktoPersonNotes": "appconiy032s",
            "anonymousIP": "appconhyptd",
            "inferredCompany": "appconsoyprw",
            "inferredCountry": "India",
            "inferredCity": "appcond47c9f",
            "inferredStateRegion": "appconibfyf8",
            "inferredPostalCode": "appcon0av679",
            "inferredMetropolitanArea": "appconqpqrlp",
            "inferredPhoneAreaCode": "8004633339",
            "emailSuspended": true,
            "emailSuspendedCause": "k38y15hak@in.ibm.com",
            "emailSuspendedAt": "2021-04-26T00:00:00.000Z",
            "department": "appcon5e6o2",
            "jigsawContactStatus": "appconu0ubfa",
            "jigsawContactId": "appcono9ntsf",
            "createdAt": "2021-04-26T00:00:00.000Z",
            "updatedAt": "2021-04-26T00:00:00.000Z",
            "cookies": "appconhf9qfi",
            "leadPerson": 89,
            "leadRole": "appcon7nc21w",
            "leadSource": "appconvao8xa",
            "leadStatus": "appcon06sm2f",
            "leadScore": 89,
            "urgency": 89,
            "priority": 89,
            "relativeScore": 89,
            "relativeUrgency": 89,
            "rating": "appconmicvst",
            "personPrimaryLeadInterest": 89,
            "leadPartitionId": 89,
            "leadRevenueCycleModelId": 89,
            "leadRevenueStageId": 89,
            "gender": "appconubw7bs",
            "facebookDisplayName": "appcon7giafs",
            "twitterDisplayName": "appconyj5lo",
            "linkedInDisplayName": "appcon4a4rc",
            "facebookProfileURL": "http://www.incvpg.com",
            "twitterProfileURL": "http://www.sevlcjdef.com",
            "linkedInProfileURL": "http://www.vfxnxiwgp.com",
            "facebookPhotoURL": "2021-04-26T00:00:00.000Z",
            "twitterPhotoURL": "http://www.yzfxkatb.com",
            "linkedInPhotoURL": "http://www.ccjnvxob.com",
            "facebookReach": 89,
            "twitterReach": 89,
            "linkedInReach": 89,
            "facebookReferredVisits": 89,
            "twitterReferredVisits": 89,
            "linkedInReferredVisits": 89,
            "totalReferredVisits": 89,
            "facebookReferredEnrollments": 89,
            "twitterReferredEnrollments": 89,
            "linkedInReferredEnrollments": 89,
            "totalReferredEnrollments": 89,
            "lastReferredVisit": "2021-04-26T00:00:00.000Z",
            "lastReferredEnrollment": "2021-04-26T00:00:00.000Z",
            "syndicationId": "appcontveofi",
            "facebookId": "appcone2w6la",
            "twitterId": "appcon0as3s8",
            "linkedInId": "appconlmesu",
            "acquisitionProgramId": 89,
            "mktoAcquisitionDate": "2021-04-26T00:00:00.000Z",
            "newCustomField": "appconend3bm",
            "leadCustomField": "appconlbaiet",
            "testCustomField": "appcon2k0vfk",
            "testCustomLead": 89,
            "opportunityCustomfield": "appconkief3",
            "isCustom": true,
            "customRevenue": 89,
            "customfieldDate": "2021-04-26T00:00:00.000Z",
            "customfieldDATETIME": "2021-04-26T00:00:00.000Z",
            "customemailgamilcom": "vqpjkf6@in.ibm.com",
            "customSalaryFloat": 89,
            "customInterGerDatatype": 89,
            "customPhoneNo98series": 89,
            "customScore": 89,
            "customFieldwithmorethantwentycharacters": "appcondi9lle",
            "customText": "appcon6u9f8",
            "customURL": "http://www.tbxkw.com",
            "type": 89,
            "jan282016": "appconuxd5f",
            "chethan": 89,
            "hethan": "2021-04-26T00:00:00.000Z",
            "comment": "appcono2qr6q",
            "personTimeZone": "2021-04-26",
            "testData": "appconpn2k9o",
            "ecids": "appcon6c5j3d",
            "april": "appconb50yjm",
            "customurl16aprl": "http://www.pzrf.com",
            "customemailperson16apr": "mury63xs@in.ibm.com",
            "april23custom": 89
        }
    ]
}

 

Could you please let us know if there is any limit for request payload size?

 

Thank you.

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
April 27, 2021

In the issue comment we had given the request properties we are passing in request payload.

OK. There was no way to know you were including a partial payload.

 

Has nothing to do with the payload size.

 

The cause of your 611 error is that these fields are not updatable (you could have detected this simply by testing a subset of fields):

 

"leadRevenueCycleModelId": 89, "leadRevenueStageId": 89,

 

 

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