"Group by Segmentations" not working in an Email Performance report... Anyone else? | Community
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A
Anonymous
July 27, 2016
Solved

"Group by Segmentations" not working in an Email Performance report... Anyone else?

  • July 27, 2016
  • 2 replies
  • 2086 views

Is there a reason I can't select anything in "Group by Segmentations" when I drag it into the setup of an Email Performance report?

It lets me drag it in, and then when I go to choose my "Products" segmentation (the only one we have set up) nothing appears here and it doesn't add into the report setup.

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Best answer by

Have you approved your segmentation?  You need to do that first to see it here

2 replies

SydneyMulligan
SydneyMulligan
New Participant
July 27, 2016

It is working for me! Double check that there isn't an error preventing your segmentation from working. If not, open a support ticket.

A
Anonymous
July 27, 2016

I'm a dummy. I had an approved segment but also a lingering draft of the same segment. Deleting that made it work. Thanks for your help

    A
    Anonymous
    Accepted solution
    July 27, 2016

    Have you approved your segmentation?  You need to do that first to see it here

    A
    Anonymous
    July 27, 2016

    Absolutely have approved the segmentation -- it is used to create dynamic content in many of our emails, in fact, which is why it's so important to be able to see a report based on each segment's stats

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