Has anyone used the filter "update in the past" X number of days on a segmentation? | Community
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New Participant
July 12, 2021
Question

Has anyone used the filter "update in the past" X number of days on a segmentation?

  • July 12, 2021
  • 1 reply
  • 2052 views

Hi. 
I have a segmentation that is used "acct promo open date" with the criteria "in the past 3 days". When I reviewed the segmentation, it looks like it's not updating with the most recent opened accounts. For example, in the past 3 days, only 6 new promo accounts have been opened, however, on my segmentation it is saying 12.

Does this mean that segmentation does not support logic "in past" or "before"?

 

Thanks in advance for the help.

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1 reply

SanfordWhiteman
New Participant
July 12, 2021

Hi Kristal,

 

This is a known rule with segmentations: they don’t do ongoing “surveillance” of fields to detect when they move into certain date ranges/offsets. They act on the specific value of a field, today.

 

So yes, the criteria “in the past 3 days” will not be continually reevaluated. You would need separate Smart Campaign(s) to set a Boolean field, then segment on that field.

kklugAuthor
New Participant
July 12, 2021

Hi.
Could you give an example on how I would setup the smart campaign(s) using a boolean field?
Thanks a bunch for any help!

 

SanfordWhiteman
New Participant
July 12, 2021

Run a daily batch that qualifies people whose Acct Promo Open Date is in the past 3 days and flips the boolean to true. For everyone else, keep the boolean at false.