Having issue with velocity script in token to display in email | Community
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Arvin_Poole
Arvin_Poole
New Participant
April 19, 2022
Question

Having issue with velocity script in token to display in email

  • April 19, 2022
  • 2 replies
  • 4655 views

Here's my scenario...

 

A value is set in a customer's record to determine how they were acquired. We will call this field in Marketo SEG1.

{{my.SEGMENT}} is set as a utm parameter within links inside the email. For example, a link in the sample email is https://abc.com?utm_source={{my.SEGMENT}}  but it does not display the token value that is set from the VC. Any help is appreciated.

 

{{my.SEGMENT}} - token name

#set ($seg1 = ${lead.SEG1})

#if($seg1.equals("Facebook"))

    FBK001##

#elseif($seg1.equals("PPC"))

  PPC001##

#else

EML001##

#end

 

2 replies

SanfordWhiteman
SanfordWhiteman
New Participant
April 20, 2022
 For example, a link in the sample email is https://abc.com?utm_source={{my.SEGMENT}}  but it does not display the token value that is set from the VC. Any help is appreciated.

You‘re gonna want that link to be untracked. Having a link constructed only partially from Velocity {{my.tokens}}, and still tracked, isn’t supported.

    Arvin_Poole
    Arvin_PooleAuthor
    New Participant
    April 20, 2022

    Thanks Sanford.

    So what does this mean? Can I not have a token that includes VC as part of a URL in a Marketo email?

    We currently use tokens (not VC) within URLs, but we never tokenize an entire URL, only the parameters. We are able to track.

     

    Thanks for any further explanation on this.

    SanfordWhiteman
    SanfordWhiteman
    New Participant
    April 20, 2022

    So what does this mean? Can I not have a token that includes VC as part of a URL in a Marketo email?

    By design, if you’re using Velocity to output links, you must output the entire link including opening <a> and closing </a> all from Velocity.

     

    Any other use is not supported, though adding class="mktNoTrack" to a link outside of Velocity may allow the link to still work even if it’s only includes a partial {{my.token}}.

      Darshil_Shah1
      Darshil_Shah1
      Community Manager
      April 19, 2022

      The below script should add the correct UTM parameter values based on the value in the SEG1 field of a person!

       

      #set ($seg1 = $lead.SEG1) ##you may directly reference the $lead.SEG1 in the if-else contruct too #if($seg1.equals("Facebook")) FBK001 #elseif($seg1.equals("PPC")) PPC001 #else EML001 #end

       

      Can you double check if you have the "SEG1" lead field checked in the object tree on the RHS of the script editor?

        Arvin_Poole
        Arvin_PooleAuthor
        New Participant
        April 20, 2022

        Thank you kindly. Yes, I do have it checked in the object tree. I am able to get this to run but had to add the ## after each value to remove the white space.  But this still doesn't render the value in the URL after clicking on the link. 

        Darshil_Shah1
        Darshil_Shah1
        Community Manager
        April 20, 2022

        Well, the script works fine for me! As Sandy articulated - since you're trying to have a part of URL to be formed via the velocity token (and not the entire URL i.e.,  <a> through </a>) - you need to disable the tracking on the link by including the mktNoTrack class in the <a> tag.

         

         

         

        Below is a snapshot from the test email sent to a person with value in the field = Facebook, FYR.

         

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