HeadStart box checked and scheduled, will all qualified members receive email if any changes happen within 12 hrs. in smart list? | Community
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A
Amod_Kumar_Shar
New Participant
June 19, 2024
Solved

HeadStart box checked and scheduled, will all qualified members receive email if any changes happen within 12 hrs. in smart list?

  • June 19, 2024
  • 1 reply
  • 1148 views

Hello friends,

Please share your thought. 

I have set an email program where "HeadStart" checkbox is enabled. 

There are 124 members qualified who will receive this communication just after 12 hours. 

If the qualified lead got deleted, unsubscribed, over communicated, status changed to marketing suspended during 12 hrs.

Will all 124 qualified members will receive email at the time of schedule/send out? 

 

Regards,

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Best answer by uditmathur

Hi,

To answer in one word is YES. 

'Head start' in an email program is meant to enable the program start processing the leads prior to the actual send time (12 hours approx.).

With your campaign being enabled 'Head Start' all your leads (124) will be processed with their status 12 hours before the actual send time. That means if your lead status were Marketable at the time the program started processing they will receive the mail even though their status is changed any time after processing complete & actual send time.

   

Hope this clarifies your question.

1 reply

uditmathur
uditmathurAccepted solution
Community Manager
June 19, 2024

Hi,

To answer in one word is YES. 

'Head start' in an email program is meant to enable the program start processing the leads prior to the actual send time (12 hours approx.).

With your campaign being enabled 'Head Start' all your leads (124) will be processed with their status 12 hours before the actual send time. That means if your lead status were Marketable at the time the program started processing they will receive the mail even though their status is changed any time after processing complete & actual send time.

   

Hope this clarifies your question.

    A
    Amod_Kumar_SharAuthor
    New Participant
    June 19, 2024

    Many thanks for your response! 

    /Many Thanks
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