Hello Marketing Nation, Our UX team is looking to improve the drag-and-drop function in Adobe Marketo Engage. Please read the questions below and let us know in the comment section if you have any thoughts or feedback! How do you currently use drag-and-drop? How easy or difficult is it to perform this action? What can be improved with drag-and-drop? Are there any areas where you would like this functionality that don’t currently have it? Thanks, Jon

Community Manager

Question

Help us improve drag-and-drop in Adobe Marketo Engage

Forum|Forum|4 years ago
December 13, 2021
9 replies
6338 views

Hello Marketing Nation,

Our UX team is looking to improve the drag-and-drop function in Adobe Marketo Engage. Please read the questions below and let us know in the comment section if you have any thoughts or feedback!

How do you currently use drag-and-drop? How easy or difficult is it to perform this action?
What can be improved with drag-and-drop? Are there any areas where you would like this functionality that don’t currently have it?

Thanks,

Jon

Marketo

MillenaSiq

New Participant

Hello!

I have realized that moving programs accidentally to the wrong folders can happen frequently...
It would be great to have a window popping up asking for confirmation when those actions with the drag-and-drop function are performed.

Thank you.

Darshil_Shah1

Community Manager

@millenasiq, you can add that in the ideas page here, if it's not already been added by someone else. 🙂

Vladislav_Vagn1

New Participant

Hi Jon,

You used to be able to drag and drop people from a smart list into a Static List. That functionality seems to be gone now with the new UI. You have to run a flow action and it is more time consuming. I would like that functionality back.

Additionally, in engagement programs, you used to be able to drag Approved Emails from the nav tree on the left to the engagement program stream on the right (when clicking on the engagement program and navigating to the "Streams" tab). That functionality is also gone now. You have to add it manually by going to that stream and pressing the + button now. Also more time consuming.

C

ctandiono

Employee

Hi @Vladislav_Vagn1,

I'm a UX Designer on the Adobe Marketo Engage team. Thank you for your response!

If you have time, we're looking to get some more in-depth feedback around drag-and-drop in a 45-min feedback session. We're exploring some bulk move concepts but would also love to hear more about your DND usage in general.

Feel free to sign up for a session here: https://calendly.com/tandiono/. If you can't find an open time slot that works for you, please don't hesitate to reach out to me at tandiono@adobe.com and I can adjust my schedule.

Thank you and we look forward to hearing from you,

Candice Tandiono

Vladislav_Vagn1

New Participant

Hi Candice,

Sorry, it's been a busy couple of weeks. I am just now getting caught up on this. Happy to chat about this but I didn't see any times in February.

D

DeniseG2

New Participant

Please restore the ability from the old UI to be able to drag and drop emails (or programs) into an Engagement program stream.

C

ctandiono

Employee

Hi @DeniseG2,

I'm a UX Designer on the Adobe Marketo Engage team. Thank you for your response!

If you have time, we're looking to get some more in-depth feedback around drag-and-drop in a 45-min feedback session. We're exploring some bulk move concepts but would also love to hear more about your DND usage in general.

Feel free to sign up for a session here: https://calendly.com/tandiono/. If you can't find an open time slot that works for you, please don't hesitate to reach out to me at tandiono@adobe.com and I can adjust my schedule.

Thank you and we look forward to hearing from you,

Candice Tandiono

M

MariaQ

New Participant

1. Use it move assets to the "subfolder" in the parent program where they get created. It's actually too easy to drag and drop, I've made it by mistake more than once.

2. It would be great to be able to multi select and drop multiple assets at the time and have a confirmation message that you do actually want to move the particular asset(s). With the option of "never show again" if someone is very confident of using it, as I said before I've move things around by mistake.

C

ctandiono

Employee

Hi @MariaQ,

I'm a UX Designer on the Adobe Marketo Engage team. Thank you for your response!

If you have time, we're looking to get some more in-depth feedback around drag-and-drop in a 45-min feedback session. We're exploring some bulk move concepts (which you mentioned) but would also love to hear more about your DND usage in general.

Feel free to sign up for a session here: https://calendly.com/tandiono/. If you can't find an open time slot that works for you, please don't hesitate to reach out to me at tandiono@adobe.com and I can adjust my schedule.

Thank you and we look forward to hearing from you,

Candice Tandiono

Chris_Willis1

New Participant

Hi Jon,

I mainly use drag and drop for these purposes.

Archiving programs (would love to see an ability to select multiple programs for an archive vs. having to move everything to a folder to archive multiple programs)

Moving assets from folder to folder.

Adding programs to engagement streams (would love to see this process get streamlined).

Most of these actions are fairly easy to execute once you've done it once or twice. The "adding programs to engagement streams" task is not intuitive for new users and requires that they get assistance for the first couple of times.

C

ctandiono

Employee

Hi @Chris_Willis1,

I'm a UX Designer on the Adobe Marketo Engage team. Thank you for your response!

If you have time, we're looking to get some more in-depth feedback around drag-and-drop in a 45-min feedback session. We're exploring some bulk move concepts but would also love to hear more about your DND usage in general.

Feel free to sign up for a session here: https://calendly.com/tandiono/. If you can't find an open time slot that works for you, please don't hesitate to reach out to me at tandiono@adobe.com and I can adjust my schedule.

Thank you and we look forward to hearing from you,

Candice Tandiono

Amy_Goldfine

New Participant

Drag and drop is also important in the email builder, either dragging modules on to the layout or moving them around

Amy GoldfineMarketo Champion & Adobe Community Advisor

C

ctandiono

Employee

Hi @Amy_Goldfine,

I'm a UX Designer on the Adobe Marketo Engage team. Thank you for contributing several ideas to this thread!

If you have time, we're looking to get some more in-depth feedback around drag-and-drop in a 45-min feedback session. We're exploring some bulk move concepts (which you mentioned in a separate reply) but would also love to hear more about your DND usage in general.

Feel free to sign up for a session here: https://calendly.com/tandiono/. If you can't find an open time slot that works for you, please don't hesitate to reach out to me at tandiono@adobe.com and I can adjust my schedule.

Thank you and we look forward to hearing from you,

Candice Tandiono

Vinay_Kumar

Community Manager

I use the drag and drop feature majorly in the programs when I create assets in subfolders, because every time I create a new asset it will create the asset in the parent folder then I drag that to the desired folder.

Improvements:

1. The assets should be created in the selected folder so that we do need not to drag the assets every time we create one.

2. Would it be possible to provide a multi-select option or to move multiple assets in one single attempt?

Amy_Goldfine

New Participant

Multi-select would be a huge improvement on the tree. Both for selecting multiple assets to move into a program's folder, and for moving multiple programs into another program.

Examples

- You start off a program with simple foldering or no folders at all, but discover that as it gets more complex it needs more organization

- You're reviewing an instance you inherited or programs created by someone else, and you want to add more structure within a program or you want to redo the foldering entirely

- You are archiving old programs and moving to an archive folder (this is probably the biggest time suck!)

Amy GoldfineMarketo Champion & Adobe Community Advisor

Dave_Roberts

New Participant

In Design Studio I'll use a "Testing/Staging" folder and a "Production" folder. As things are getting put together and approved they live in the Testing folder and then I'll drag-n-drop them to the Production folder from there. It would be really handy to be able to bulk-move pages from one folder to another by using something like a multi-select drag-n-drop if that's possible.

... and maybe a bit aside from the question here -- but wouldn't drag-n-drop for Guided LPs be something!?! It'd be wonderful to get something like EM 2.0 for LPs sometime in the near future. I've been running into more clients lately that use some "other" LP service to create LPs b/c of the drag-n-drop editor and more intuitive interfaces they offer. Those same clients are usually using EM 2.0 for emails so maybe there's something there to work with?

C

ctandiono

Employee

Hi @Dave_Roberts,

I'm a UX Designer on the Adobe Marketo Engage team. Thank you for your response!

If you have time, we're looking to get some more in-depth feedback around drag-and-drop in a 45-min feedback session. We're exploring some bulk move concepts (which you mentioned) but would also love to hear more about your DND usage in general.

Feel free to sign up for a session here: https://calendly.com/tandiono/. If you can't find an open time slot that works for you, please don't hesitate to reach out to me at tandiono@adobe.com and I can adjust my schedule.

Thank you and we look forward to hearing from you,

Candice Tandiono

Joke_Van_Essche

New Participant

Hi Jon, I mainly use the drag-and-drop in a program, and then in particular because when I click create "New Local Asset" in/on a program-subfolder, the actual asset is created on the program level and not in the subfolder I had selected. If that would be solved, I would in fact use drag-and-drop a lot less 😉

C

ctandiono

Employee

Hi @Joke_Van_Essche,

I'm a UX Designer on the Adobe Marketo Engage team. Thank you for your response!

If you have time, we're looking to get some more in-depth feedback around drag-and-drop in a 45-min feedback session. We're exploring some bulk move concepts but would love to hear any other comments/suggestions you have re: your DND usage.

We'd love to get your thoughts. Feel free to sign up for a session here: https://calendly.com/tandiono/. If you can't find an open time slot that works for you, please don't hesitate to reach out to me at tandiono@adobe.com and I can adjust my schedule.

Thank you and we look forward to hearing from you,

Candice Tandiono

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