Hidden Form Field not populating SFDC custom field | Community
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Anonymous
Dec 19, 2017 8:40 PM UTC
Solved

Hidden Form Field not populating SFDC custom field

Hello,

I have a hidden field on a Form that is populating the Marketo record but the value is not being synced over into SFDC. Any idea what the issue is? The UTM parameters I have get passed through fine with the form data but just the Hidden Field attribute is not syncing over into Salesforce.

Appreciate any input, thanks!

Steven

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Dec 19, 2017 8:48 PM UTC

If the field is being updated in Marketo, then this isn't form-related.

Does your SFDC sync user have visibility + permission to update the field?

If the field is updated in SFDC, is the change synced to Marketo?

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3 replies

Josh_Hill13
Josh_Hill13
Level 10
Dec 19, 2017 8:48 PM UTC

is that field synced to SFDC? is it available to the marketo user?

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Dec 19, 2017 8:48 PM UTC

If the field is being updated in Marketo, then this isn't form-related.

Does your SFDC sync user have visibility + permission to update the field?

If the field is updated in SFDC, is the change synced to Marketo?

Translate
Anonymous
Dec 19, 2017 9:26 PM UTC

Thanks Sanford and Josh for pointing me in the right direction. Looking into the profile permissions for the Marketo profile in SFDC I could see the edit permissions were disabled for the custom field.

Much appreciated!

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