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October 27, 2015
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How approve or disapprove someone who is registered in our event

  • October 27, 2015
  • 2 replies
  • 4667 views

Hello,

I organise an event, and people can register at our event by filling a form on a Landing page.

So if a person clicks on the landing, his statuts changes in "registration in progress"

And from here I want to choose if I accept or not the request to participate.

Depending on my choice the person will receive a confirmation or a refusal.

How can I do that simply?

Regards

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Best answer by Grégoire_Miche2

Hi Dan,

I would use 2 untracked landing pages with a form that would include just one hidden field : the lead email address, that you would pass as a token in the CT link.

You can either make this form to auto-submit, using the forms 2.0 api, or let the marketing user to click again, as a security.

Then smart campaigns would detect the fill out forms and change the status in the program.

-Greg

2 replies

Grégoire_Miche2
New Participant
October 27, 2015

Hi Dan,

As the page is untracked, using tokens will not be possible. And no Marketo function would enable to do what you want.

So I gather that this would require some javascript coding to extract the 2 informations from the URL and display them in the page.

More something for @Sanford Whiteman​ than for me

-Greg

SanfordWhiteman
New Participant
October 27, 2015

Yeah, you could use hidden fields (thus using Marketo's existing querystring parser) and then use form.getValues() to read the values and display them anywhere else.

Josh_Hill13
New Participant
October 27, 2015

You really need to let them finish the form and trigger a fills out form event which should change their Status to Pending.

Then you can go into the Program and change their status to Registered/Approved or Rejected.

I'm assuming your Channel has these Statuses.

You will also need campaigns to properly follow up once you confirm their Status. They can trigger based on the Status change.

Dan_Stevens_
New Participant
October 27, 2015

That's the exact approach we use today.  The only downside is the marketer must physically go into Marketo to do this.  We had tried to include these options within the alert that gets sent to the marketer each time someone registers - so that the click activity will either accept or deny registration:

But we haven't found a way to make this work since the click activity is associated with the marketer - not the lead.  If anyone has found a way to make this approach work, please share!

Grégoire_Miche2
Grégoire_Miche2Accepted solution
New Participant
October 27, 2015

Hi Dan,

I would use 2 untracked landing pages with a form that would include just one hidden field : the lead email address, that you would pass as a token in the CT link.

You can either make this form to auto-submit, using the forms 2.0 api, or let the marketing user to click again, as a security.

Then smart campaigns would detect the fill out forms and change the status in the program.

-Greg