How can I get Marketo to see a Custom Object?

Question

I am trying to use a smart campaign to trigger an email off of a status change in SFDC. The challenge comes as Marketo only reads the standard SFDC contact role but my company uses a custom object instead of the standard SFDC contact role. Has anyone had a similar experience where custom objects were used opposed to the standard SFDC contact role? If so what process did you use to get Marketo to see the field and connect an opportunity to a contact?

SanfordWhiteman · Answer

Innumerable people sync SFDC Custom Objects to Marketo. It's a question of whether the SFDC API user used by Marketo can see the object.

However, although the CO records can be synced to Marketo (+ used in Smart List filters + output in Velocity) you won't be able to trigger on changes to a field on the CO.

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