How can I track progressive profiling form submits in Bizible? | Community
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James_Gunn-1
New Participant
January 30, 2019
Question

How can I track progressive profiling form submits in Bizible?

  • January 30, 2019
  • 1 reply
  • 2654 views

I've discovered that Bizible doesn't like progressive profiling. Bizible will track submits on the form when the first set of fields are presented (first name, last name, email, company, title). But subsequent form submits, where we present only 2 custom questions, are not captured in Bizible.

I've discovered a Bizible support article that deals with this issue ("Ghost" or "Progressive Profiling" Forms Setup). But by web dev says that while he could implement this fix on our CMS, the Marketo form and landing page editors do not offer the necessary access to implement the required code.

Has anyone else come across this problem and been able to fix it? One solution is to stop using progressive profiling forms but I'd prefer not to.

1 reply

SanfordWhiteman
New Participant
January 30, 2019

But by web dev says that while he could implement this fix on our CMS, the Marketo form and landing page editors do not offer the necessary access to implement the required code.

I don't understand "the necessary access." You can add custom form behaviors to a Marketo form hosted on a Marketo LP just as easily as in a CMS.

By the way, that link is private.

Bryant_Chang
New Participant
September 18, 2020

+1 page not found.

 

Running into this issue as well.

Is there documentation on how to address this by adding specific code to the form/lp?

Or what are other options to capture Bizible touchpoints with progressive profiling forms?

SanfordWhiteman
New Participant
September 20, 2020

Pls provide a link to your page w/form.