How can my exhausted leads be greater than my current membership number? | Community
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Samantha_McCol1
Samantha_McCol1
New Participant
July 26, 2016
Solved

How can my exhausted leads be greater than my current membership number?

  • July 26, 2016
  • 1 reply
  • 2014 views

I am analyzing all of our engagement programs and am wondering how/why the number of exhausted leads is greater than the number of current members. It's less than the historical number of members, but it doesn't make sense that it would count a lead as exhausted if they are no longer a member of the program.

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Best answer by Kenny_Elkington

Exhausted count is calculated upon cast, so if there are leads which have been removed since the last cast, then you could see this type of disparity.

1 reply

Kenny_Elkington
Kenny_ElkingtonAccepted solution
New Participant
July 26, 2016

Exhausted count is calculated upon cast, so if there are leads which have been removed since the last cast, then you could see this type of disparity.

Josh_Hill13
Josh_Hill13
New Participant
July 26, 2016

don't you have to kick out leads from the Program for that to happen?

Kenny_Elkington
Kenny_Elkington
New Participant
July 26, 2016

It's one way, but it could also be as simple as having moved streams.

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