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Jimmy_Hang
Jimmy_Hang
New Participant
December 23, 2019
Solved

How do I make anchor links work in an email?

  • December 23, 2019
  • 18 replies
  • 7067 views

Hi - I am setting up an email which includes 4 links to specific parts of a landing page. 3 out of 4 anchor links work, but the 4th one won't work - I get a validation error when I try to approve the email. All 4 links go to the same page, just different sections with a hashtag

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    Best answer by SanfordWhiteman

    Thanks for looking into this, Sanford - I will follow your guidance and have our WebDev team eventually update our website to avoid those terms.


    A-ha, URL-encode the "e" to avoid the reparsing error:

    <a href="https://plaid.com/legal/#%65nd-user-privacy-policy" target="_blank" class="mktNoTrack" id="">End User Privacy Policy</a>‍

    Some browsers will display the "%65" as "e" in the location bar, others will keep it as "%65", but the anchor link works either way.

    18 replies

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    December 23, 2019

    Well, you haven't shown an actual example, so it's impossible to know for sure, but you should replace

     

    #‍

    in your URLs with

     

    ${esc.h}‍
    Jimmy_Hang
    Jimmy_HangAuthor
    New Participant
    December 23, 2019

    Thanks for the help, Sanford! I tried what you suggested and got a different error now - see below

    The original link I am trying to include is this: https://plaid.com/legal/#end-user-privacy-policy 

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    December 23, 2019

    That link definitely needs the escape character as indicated. #end is a reserved word and can't be used literally.

    Please show the part of the HTML where you subbed in the escape character. (Show the whole <a> tag, including closing </a>.)

    Terms & ConditionsAccessibility statement

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