How do I make anchor links work in an email? | Community
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Jimmy_Hang
Jimmy_Hang
New Participant
December 23, 2019
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How do I make anchor links work in an email?

  • December 23, 2019
  • 1 reply
  • 7064 views

Hi - I am setting up an email which includes 4 links to specific parts of a landing page. 3 out of 4 anchor links work, but the 4th one won't work - I get a validation error when I try to approve the email. All 4 links go to the same page, just different sections with a hashtag

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    Best answer by SanfordWhiteman

    Thanks for looking into this, Sanford - I will follow your guidance and have our WebDev team eventually update our website to avoid those terms.


    A-ha, URL-encode the "e" to avoid the reparsing error:

    <a href="https://plaid.com/legal/#%65nd-user-privacy-policy" target="_blank" class="mktNoTrack" id="">End User Privacy Policy</a>‍

    Some browsers will display the "%65" as "e" in the location bar, others will keep it as "%65", but the anchor link works either way.

    1 reply

    SanfordWhiteman
    SanfordWhiteman
    New Participant
    December 23, 2019

    Well, you haven't shown an actual example, so it's impossible to know for sure, but you should replace

     

    #‍

    in your URLs with

     

    ${esc.h}‍
    Jimmy_Hang
    Jimmy_HangAuthor
    New Participant
    December 23, 2019

    Thanks for the help, Sanford! I tried what you suggested and got a different error now - see below

    The original link I am trying to include is this: https://plaid.com/legal/#end-user-privacy-policy 

    SanfordWhiteman
    SanfordWhiteman
    New Participant
    December 23, 2019

    That link definitely needs the escape character as indicated. #end is a reserved word and can't be used literally.

    Please show the part of the HTML where you subbed in the escape character. (Show the whole <a> tag, including closing </a>.)

    Terms & ConditionsAccessibility statement

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