How do I set a limit for stream campaign requests? | Community
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October 28, 2016
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How do I set a limit for stream campaign requests?

  • October 28, 2016
  • 1 reply
  • 1497 views

Hi

I'm building an engagement program with 5 streams.

Each stream is a set of emails for different topics.

Each stream sends an email once a month.

Each stream is available for sales representatives in salesforce to add people to that campaign, trough a smart campaign with a "request campaign" trigger for each stream.

I want to set a limit so sales rep. cant add contacts to more than 3 streams. We don't want anybody to get more than 3 emails per month for this engagement program in general. People can only be subscribed to 3 streams.

How can I achieve this?

Thanks.

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Best answer by Devraj_Grewal

Denisse,

A single lead cannot be in multiple streams of the same engagement program, they can only be in one and move back and forth between the others.

But what you can do is apply filters along with the request campaign trigger. This will take all those leads requested for the campaign but only allow a number of them to complete the flow steps.

1 reply

Devraj_Grewal
Devraj_GrewalAccepted solution
New Participant
October 28, 2016

Denisse,

A single lead cannot be in multiple streams of the same engagement program, they can only be in one and move back and forth between the others.

But what you can do is apply filters along with the request campaign trigger. This will take all those leads requested for the campaign but only allow a number of them to complete the flow steps.

October 28, 2016

Well, that solves a lot of questions. Thank you !