How is Marketo's Events app?

Question

So I recently received a picture of a handwritten list of attendees at an event we had...not cool. It's 2017 so I knew there was a better way. It didn't take me long to figure out Marketo has an events app - what is your experience with this app? Pros and cons? Looks like from just going through the docs pages that it doesn't work on phones, only tablets. It also looks like you can only mark people attended, not any other statuses.

If not the Marketo app, what other apps do you use?

Josh_Hill13 · Accepted Answer

It's a decent app. I wish it were updated to be more like Certain or atEvent.

What it does:

Syncs Program Member data of Registered within 7 day window of Scheduled Program Event Date.
Allows you to Mark Attended
Allows you to Add New People who show up randomly.
Works on Android or iPad tablets.

Issues:

On shared usernames (it needs a user login if you want to be secure with non staff), it has issues logging in sometimes.
doesn't always sync, but haven't seen this problem myself.
A little clunky
intended for Marketers, not salespeople

So if you want a super pro version you can share with Salespeople who may run smaller events, then I'd go buy atEvent or something like that. Otherwise, it works pretty well.

Remember, the App itself does nothing than update Program Member Status. So you can adjust the Status in the App, then use a trigger to activate At Event emails or SMS or other workflows.

Jason_Raisleger · Answer

I would echo everyone else's comments about the Marketo app and in addition to Josh's note about atEvent, we have also used Akkroo. I found Akkroo to give us more flexibility than atEvent although both would be better at giving you what you're looking for (custom fields, code scanning etc.)

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