How to add a teammate as a Marketo Support Admin | Community
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Michael_Fuller
Michael_Fuller
Level 2
Feb 7, 2018 8:50 PM UTC
Question

How to add a teammate as a Marketo Support Admin

Hello, I'm a newer user at my company and need to be added as a Marketo Support Admin. Can anyone please explain how someone can add Marketo Support access to someone's account? Screenshots would be super helpful. Thanks!!

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2 replies

Chris_Saporito
Chris_Saporito
Level 7
Feb 7, 2018 9:02 PM UTC

A current support admin can go to your support cases, they will have a tab that says "Manage Authorized Contacts". Once there, they can opt you in to be an authorized user.

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Dean_Snell
Dean_Snell
Level 1
Feb 12, 2020 9:48 PM UTC

Chris where does this live with the redesign of the support portal?  I no longer see a Manage Authorized Contacts button?

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