How to add emoji to Rich Text Token?

Forum|Forum|4 years ago
April 7, 2021
1 reply
4054 views

Hello again Marketing Nation!

When adding an emoji via Unicode e.g. "😀" to a Text Token, it works as expected - the emoji is rendered in email.

But, when using the same Unicode in a Rich Text Token, it does NOT work as expected - the Unicode is removed from the Rich Text Token after saving, and no emoji is rendered in email.

Any help would be much appreciated!

Best,
ernie

Marketo

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Best answer by SanfordWhiteman

When adding an emoji via Unicode e.g. "😀" to a Text Token, it works as expected - the emoji is rendered in email.

First, let's not call that "Unicode" as it's basically as far as you can get from the numeric codepoint itself.

Rather, it's one particular sequence of ASCII chars that is designed, in HTML only, to be transformed into a Unicode codepoint. (No single text encoding should actually be called "Unicode," though at least UTF32 is close to the spirit.)

Anyway, there's no way to do what you want in the WYSIWYG editor. Marketo is overprotective of emojis. You can use a Text {{my.token}} or a Velocity {{my.token}}.

SanfordWhitemanAccepted solution

New Participant

When adding an emoji via Unicode e.g. "😀" to a Text Token, it works as expected - the emoji is rendered in email.

First, let's not call that "Unicode" as it's basically as far as you can get from the numeric codepoint itself.

Rather, it's one particular sequence of ASCII chars that is designed, in HTML only, to be transformed into a Unicode codepoint. (No single text encoding should actually be called "Unicode," though at least UTF32 is close to the spirit.)

Anyway, there's no way to do what you want in the WYSIWYG editor. Marketo is overprotective of emojis. You can use a Text {{my.token}} or a Velocity {{my.token}}.