How to convert social leads from anonymous to known | Community
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Kim_Gandy1
Level 6
Aug 9, 2017 4:23 PM UTC
Solved

How to convert social leads from anonymous to known

We recently integrated Oktopost social tracking into Marketo. Upon reviewing the web activity report, a large percentage of webpage visits from Oktopost articles are from anonymous leads. Any advice how to convert social traffic from anonymous to known?

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Josh_Hill13
Josh_Hill13Accepted solution
Level 10
Aug 9, 2017 6:41 PM UTC

You need to ask them to fill out a form. What's your carrot?

4 replies

Brett_Carpenter
Level 3
Oct 25, 2017 8:02 PM UTC

Meant to post it here! ha

We're looking to do the same soon. I'd love to pick your brain and get your feedback around the process!

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Josh_Hill13
Josh_Hill13Accepted solution
Level 10
Aug 9, 2017 6:41 PM UTC

You need to ask them to fill out a form. What's your carrot?

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Kim_Gandy1
Level 6
Aug 9, 2017 6:46 PM UTC

Can we embed a Marketo form on social, Facebook for example? Or would this need to be a sponsored ad through the social network, Facebook lead ad for example?

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Josh_Hill13
Level 10
Aug 9, 2017 11:44 PM UTC

you can do both, I believe. Check in docs. There's some sort of special FB thing.

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