How to determine if custom objects have been enabled for my sandbox

Forum|Forum|8 years ago
March 28, 2017
2 replies
2500 views

Under Admin, Database Management, Marketo Custom Objects, I've managed to create a few test / sample objects. I'm trying to link these objects back to the lead or account objects, but I do not see the option where I can link the fields. The documentation shows a screen where you can link the object via a link field. My screen doesn't seem to have such an option.

How can I determine if custom objects have been enabled for our sandbox? I suspect that's why I'm not able to see the link info.

Thanks in advance,

Dan

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Best answer by Grégoire_Miche2

Hi Dan,

When CO are not enabled, you just cannot create them and the entry is not visible in the admin.

To link to the lead or the account, create a field in the custom object and give it a type of "link".

-Greg

Grégoire_Miche2Accepted solution

New Participant

Hi Dan,

When CO are not enabled, you just cannot create them and the entry is not visible in the admin.

To link to the lead or the account, create a field in the custom object and give it a type of "link".

-Greg

Dan_PerrinAuthor

New Participant

Thanks Greg. Your comments were helpful.

In addition to your notes, it seems that you cannot assign a link field after the custom object has been created and approved. I was able to link new custom objects before approval, but was unable to link any of my existing custom objects. Thanks for your help.

Grégoire_Miche2

New Participant

Hi Dan,

Yes, this is correct.

-Greg

Josh_Hill13

New Participant

You should ask Support. If you are using Marketo Custom Objects in the Sandbox now, it's enabled. Perhaps the docs aren't clear on the issue?

Dan_PerrinAuthor

New Participant

Thanks Josh.

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