How to only email people once a month (subscription center option) | Community
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Feb 29, 2016 11:02 PM UTC
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How to only email people once a month (subscription center option)

I've set up a subscription center that gives people the option of choosing how frequently they want emails and one of the options is monthly. I'm having trouble figuring out what kind of program I can create to make sure these people only get emailed once a month. Has anyone ever done this before and can help point me in the right direction? Is this even possible to do automatically (versus manually)?

Thanks so much!

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Andy_Varshneya1
Andy_Varshneya1Accepted solution
Level 7
Feb 29, 2016 11:12 PM UTC

Hi Alyssa,

You could set up a trigger smart campaign that fires when they are delivered an email with a filter to check if they opted for the once a month option. Then in the flow, you mark them as marketing suspended, add a 30 day wait, and then set marketing suspended to false.

12 replies

Feb 29, 2016 11:18 PM UTC

Add them to a Customer Engagement engine campaign that serves content on a monthly cadence.

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Andy_Varshneya1
Andy_Varshneya1Accepted solution
Level 7
Feb 29, 2016 11:12 PM UTC

Hi Alyssa,

You could set up a trigger smart campaign that fires when they are delivered an email with a filter to check if they opted for the once a month option. Then in the flow, you mark them as marketing suspended, add a 30 day wait, and then set marketing suspended to false.

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Grégoire_Miche2
Level 10
Feb 29, 2016 11:20 PM UTC

IMHO, simplest and surest way. Good catch.

-Greg

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Andy_Varshneya1
Level 7
Mar 1, 2016 6:49 PM UTC

One thing to be careful of is if there are multiple such campaigns, which could cause someone to be opted back in earlier than the 30 day wait time if you're not careful and don't setup filters to check if they're a part of the other suspend campaigns.

Andy

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