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Trevor_Sparks
New Participant
November 6, 2020
Solved

How to pause emails in ALL nurture campaigns for set period of time

  • November 6, 2020
  • 1 reply
  • 3837 views

We'd like to pause emails from going out in all of our nurture campaigns for a set period of time. Is there a way to do this globally? Maybe with a separate smart campaign? Or would this be a manual process to pause each individual campaign?

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Best answer by Balkar_Singh

Use the field Marketing Suspended to pause/enable the email sends. If all your nurture campaigns are engagement programs, you could use the filter mentioned below and push them through a flow to mark them Marketing Suspended = TRUE, wait for a duration, and then mark them as Marketing Suspended = FALSE.

 

 

You may however want to define the nurture leads in case there are non-engagement program people who qualify for a nurture campaign. Hope this helps!

 

1 reply

Balkar_Singh
Balkar_SinghAccepted solution
Community Manager
November 9, 2020

Use the field Marketing Suspended to pause/enable the email sends. If all your nurture campaigns are engagement programs, you could use the filter mentioned below and push them through a flow to mark them Marketing Suspended = TRUE, wait for a duration, and then mark them as Marketing Suspended = FALSE.

 

 

You may however want to define the nurture leads in case there are non-engagement program people who qualify for a nurture campaign. Hope this helps!

 

Katja_Keesom
Community Manager
November 9, 2020

Only downside to this solution is that all these people will be paused for ALL (non-operational) emails, so not just your nurture programs. Might be a little too big a hammer depending on what else runs in the instance. That being said, I do not see any option to do it any other way without doing it at program level.