How to prevent a lead from submitting the same form twice?
Hello everyone,
I want to know whether there's a way to prevent a lead getting created 2 times inside Marketo when a lead go in and submit a form twice in a row. I contacted support and they said that a lead like this get created inside Marketo twice because the data sync get delayed. So when a lead submit a form it doesn't get added to marketo right away and there's a delay because of this delay when the same lead go ahead and submit a different form right after the first one, this causes this specific lead to have 2 record in Marketo because the 1st time submission takes times to sync up.
Is there's a way to prevent this from happening do we won't have duplicate records inside Marketo?
Thank You!