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How to remove tracking from landing pages

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We need to create an internal landing page that we can provide to our telemarketing team to directly submit the status of leads that are generated. Since a single user will be entering multiple leads, we don't want this user to be tracked/cookied. But I don't see anywhere within our landing page templates where the Munchkin code exists (so that we can create a version without the code). Therefore, how do we create non-trackable landing pages?

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SanfordWhitemanAccepted solution

Level 10

@Dan Stevens The Munchkin code on a Landing Page Termplate is inserted via this line:

<?php echo $mContext['endElements']; ?>

Remove that line from the LPT to remove Munchkin tracking from resulting LP(s).

@David M If the Munchkin code is removed and prefill is disabled, the form can be reused.

SanfordWhiteman

Level 10

@Bryan that's good to hear -- if you can confirm again this is working then I can officially put my script together into a "HOWTO".

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Anonymous

Just a follow up note, we added the empty cookie script to the LP along side of turning off the tracking in the menu and that seems to prevent the tracking.

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Anonymous

@ Dan

When you edit the LP template

Template Actions Menu > Enable /Disable Munchin Tracking

I can tell you though this didn't entirely work. Each form also adds munchkin tracking lines also so it may be both the cooking clearing line + this.. still trying to work it out ourselves..

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Tim_Madel1

Level 3

Seems as though that option no longer exists? I do not have the option to Enable/Disable Munchkin Tracking

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SanfordWhiteman

Level 10

@Megan R Your phone calls page (if it's still http://offers.netgainit.com/phonecalls.html) does not have the cookie-clearing code that I recommended.

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Megan_Reed1

Level 4

@Sanford that would be wonderful. Thank you for your help!

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SanfordWhiteman

Level 10

Yes, that is all in line with what we've been saying. But if you have the cookie-clearing line in there this cannot happen, because there is nothing to associate with at the time the form is processed. I'll take a look at your page later to see if the code is in the right place and is firing.

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Megan_Reed1

Level 4

@Sanford Yes, I believe Marketo support gave a valid reason for what I was seeing though:

Removing munchkin from the form page will cause only that page to not track leads. If the lead goes anywhere else it will set a cookie if the page contains munchkin. It will be anonymous until the lead identifies. In this case, the lead was already cookied, so the anonymous lead with page visits was merged with lead form fill activity when the lead became known.

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SanfordWhiteman

Level 10

@Megan R are you still experiencing the earlier behavior, even with the cookie being overridden with that script snippet and the Munchkin tracking code not loading?

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Megan_Reed1

Level 4

Yes, Marketo support shared that new feature with me.

Dan - You have to make the LP mobile compatible first. On the top, right hand corner of the LP you should see a button for "Make Mobile Compatible." After that's completed a drop down appears on the top left that says "Template Actions" where you can select to disable munchkin tracking.

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Dan_Stevens_Author

Level 10

Bryan, where is this option located? I don't see that anywhere within the landing page editor.

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