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Kaitlyn_Nelson2
Kaitlyn_Nelson2
Level 2
January 27, 2020
Question

How to remove tracking from links

How do I removed tracking from links? I used to be able to click on the link and there would be a box that allowed you to turn off tracking. With our new templates, I can't seem to find that option

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9 replies

Kaitlyn_Nelson2
Kaitlyn_Nelson2Author
Level 2
January 28, 2020

This is an OFT that we are providing to sales. This will not be sent from Marketo

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SanfordWhiteman
SanfordWhiteman
Level 10
January 28, 2020

OK... interesting use case... anyway, the template needs to built right for this.

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Kaitlyn_Nelson2
Kaitlyn_Nelson2Author
Level 2
January 28, 2020

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SanfordWhiteman
SanfordWhiteman
Level 10
January 28, 2020

When the link is built from a variable like that, you need to have another Boolean var to turn tracking on/off coded into the template.

Why are you turning off tracking, though?

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Kaitlyn_Nelson2
Kaitlyn_Nelson2Author
Level 2
January 28, 2020

Most of the email is using modules. Can you open the attachment above? I took a screenshot

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SanfordWhiteman
SanfordWhiteman
Level 10
January 28, 2020

Pls remove the attachment and paste the image inline. Not all users can see attachments. 

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SanfordWhiteman
SanfordWhiteman
Level 10
January 28, 2020

Links visible in the Rich Text area still have that option. Where are you looking?

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