How to Sync Salesforce lookup fields in Marketo | Community
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Level 2
Mar 3, 2023 4:33 PM UTC
Solved

How to Sync Salesforce lookup fields in Marketo

 I'm new to Marketo and am still learning the ropes. Is there a document or article available that explains how to sync Salesforce lookup fields in Marketo? 

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Vinay_Kumar
Vinay_KumarAccepted solution
Community Manager
Mar 27, 2023 10:43 AM UTC

Well, formula field updates on the lookup field don't trigger a sync, and if you want the values to sync then you need to:

1. create an apex trigger to stamp the values

or

2. create a process using process builder.  

4 replies

Darshil_Shah1
Community Manager
Mar 3, 2023 6:32 PM UTC

Updates on the lookup field don't trigger a sync, so you'd want an automation in place in SFDC that'd update a non-lookup custom field with its value that'd trigger the sync.

 

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Vinay_Kumar
Community Manager
Mar 3, 2023 5:00 PM UTC
Level 2
Mar 24, 2023 2:44 PM UTC

Thanks Vinay for sharing the link, the first option will suffice our need to create a formula field, but in our case the data is going to change so how to handle that scenario?

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Vinay_Kumar
Vinay_KumarAccepted solution
Community Manager
Mar 27, 2023 10:43 AM UTC

Well, formula field updates on the lookup field don't trigger a sync, and if you want the values to sync then you need to:

1. create an apex trigger to stamp the values

or

2. create a process using process builder.  

Translate