I can't find the 'Schedule' option in the A/B test | Community
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New Participant
March 5, 2024
Solved

I can't find the 'Schedule' option in the A/B test

  • March 5, 2024
  • 1 reply
  • 3690 views

Hello everyone, 

 

I encountered a situation where I can't find how to schedule the A/B test. I came across old screenshots where the 'Schedule' function was added to the main scheduling panel, but now such an option is not available. Could you please provide me with information on how I can find it? Thank you!

 

 

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Best answer by Darshil_Shah1

@milana_8, I believe you are using the Champion Challenger e-mail test, and not A/B test within the Email send program, and for Champion and Challenger email, you just need to add the test and approve it. Marketo will take care of sending the champion vs challenger emails. Champion/Challenger emails only work with trigger campaigns and engagement program streams. For batch mailings, use the email program’s A/B testing functionality.

1 reply

New Participant
March 5, 2024

I checked in my environment and it is showing there only.

 

 

milana_8Author
New Participant
March 5, 2024

Super weird, because that what I see only 3 options

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
March 5, 2024

@milana_8, I believe you are using the Champion Challenger e-mail test, and not A/B test within the Email send program, and for Champion and Challenger email, you just need to add the test and approve it. Marketo will take care of sending the champion vs challenger emails. Champion/Challenger emails only work with trigger campaigns and engagement program streams. For batch mailings, use the email program’s A/B testing functionality.