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Casey_Grimes2
New Participant
September 7, 2017
New

If a user is removed from Marketo, remove authorized support access.

  • September 7, 2017
  • 2 replies
  • 1335 views

This is a pretty straightforward idea but one I've run into multiple times: once a user is removed from a Marketo instance, they should automatically have their Authorized Support access revoked. Given that the two aren't aligned, this can cause issues and confusion for both Marketo Support and the client.

2 replies

New Participant
February 5, 2020
No text available
Casey_Grimes2
New Participant
March 1, 2018

Adding a quick update here: this should also extend to the primary contact for an instance so that if they are removed, there is some alert about who the primary contact should be delegated to.