If I created a smart campaign where the trigger is opportunity is updated and flow step is Send Email. Is the email sent to the contact attached to the opportunity object in SFDC? | Community
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New Participant
October 20, 2022
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If I created a smart campaign where the trigger is opportunity is updated and flow step is Send Email. Is the email sent to the contact attached to the opportunity object in SFDC?

  • October 20, 2022
  • 2 replies
  • 3231 views

Hi All,

We currently don't have our SFDC and marketo synced, but someone has come up with this idea and want me to investigate if it will be possible once the 2 are integrated. (If they were synced I'd just test this out)

If I created a smart campaign where the trigger is opportunity is updated and flow step is Send Email. Is the email sent to the contact attached to the opportunity object in SFDC?

 

 

Thanks so much!!

 

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Best answer by SanfordWhiteman

“The” contact is too narrow but if there’s only one Contact, yes.

2 replies

Darshil_Shah1
Community Manager
October 20, 2022

If there are more than one contact records associated with the opportunity being updated then the email will be sent to all the respective contact records as long as Marketo is able to see them (if there's a single contact record associated with the opportunity, then as Sandy said - the email will be sent to that single contact record).

 

hagansAuthor
New Participant
October 20, 2022

Thanks!

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
October 20, 2022

“The” contact is too narrow but if there’s only one Contact, yes.

hagansAuthor
New Participant
October 20, 2022

Thanks!