If known lead, do not show popup (lighbox) form.

Forum|Forum|8 years ago
June 15, 2017
1 reply
3829 views

We have some popup forms that display on certain sections of our website, after a few seconds. The problem is, we only need the popups to display for new visitors, not known leads. Is there an easy way to do this in Marketo?

Marketo

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SanfordWhiteman

New Participant

Yes:

Hide the #mktoForm_nnn <form> element by default (you actually should always do this when using the Marketo lightbox functions)
Set the form to show Custom HTML for Known Leads
Add an easily findable element (like <div class="knownLead" />) to the Custom HTML
Check if that element exists on the form before showing the lightbox and (thus unhiding the <form>)