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J
jennyrahman
New Participant
September 9, 2022
Solved

IMAGE issues

  • September 9, 2022
  • 1 reply
  • 2306 views

there seems to be a new update the security certificate but the images are not showing unless you change the URL back to http VS https. Any insight would be great.

Best answer by SanfordWhiteman

Yes, this is a different issue. Your LP domain is still using the default SSL cert which only supports the wildcard domain *.marketo.com.

 

You need to open a case and ensure that the domain pages.pgatourinfo.com is explicitly added to your SSL cert.

 

This won’t be an additional cost as it’s now bundled with all subscriptions.

1 reply

SanfordWhiteman
SanfordWhiteman
New Participant
September 9, 2022

Can you please provide a sample URL? And are you sure you aren’t seeing this bug: https://nation.marketo.com/t5/product-discussions/design-studio-file-urls-broken-on-new-experience/m-p/328594#M185529

J
jennyrahmanAuthor
New Participant
September 9, 2022

might be the same issue since our images never had https so maybe now it's just adding the s and I assumed we had security added. Is that an additional cost to have a secure server?

 

broken link: 

pages.pgatourinfo.com/rs/519-WCN-379/images/m2-live-8-25-22.jpg

 

working link

pages.pgatourinfo.com/rs/519-WCN-379/images/m2-live-8-25-22.jpg

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
September 9, 2022

Yes, this is a different issue. Your LP domain is still using the default SSL cert which only supports the wildcard domain *.marketo.com.

 

You need to open a case and ensure that the domain pages.pgatourinfo.com is explicitly added to your SSL cert.

 

This won’t be an additional cost as it’s now bundled with all subscriptions.

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