In Engagement Map's Change Data Value flow step has an error for Drift Chat Box program

Forum|Forum|2 years ago
August 11, 2023
1 reply
3702 views

Hi all, I'm getting these errors for the Smart List's Flow step that is very common to be used in our instance. The program is for Drift Chat. Any suggestions how to fix this? I've tested the Drift Chat Playbook, but nothing is seen on a program level (after checking test email's activity log it shows the test that was made).

Marketo

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Best answer by Michael_Florin-2

I think the new Engagement Map doesn't like empty default choices. A flow step like this

which I consider to be perfectly fine, is throwing an error on the map.

I'd ignore it. It doesn't mean that the Smart Campaign won't work.

Michael_Florin-2Accepted solution

New Participant

I think the new Engagement Map doesn't like empty default choices. A flow step like this

which I consider to be perfectly fine, is throwing an error on the map.

I'd ignore it. It doesn't mean that the Smart Campaign won't work.

Darshil_Shah1

Community Manager

It's just a warning and not an error which is highlighted in red instead of amber; the latter could cause the campaign to error out during its run. However, with just the warning the campaign would still run. I'd rather like it if the errors and warnings had been consistent across both experiences instead to avoid confusion.

Michael_Florin-2

New Participant

It's just a warning...

Yes, but what's the point of this "warning"? Isn't an empty default choice a perfectly reasonable thing to do?

I'd say, it's a bug. 🙂

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