"Indent More" formatting never works | Community
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New Participant
August 20, 2021
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"Indent More" formatting never works

  • August 20, 2021
  • 1 reply
  • 2251 views

When formatting a marketo email, the "Indent more" and "Indent less" buttons seem to work in the draft and preview, but when I send a test, the indentation is gone.  How can I fix?

This is what shows up in the HTML before my indented paragraphs: 

<div style="padding-left: 60px;">

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Best answer by ChristianeRo1

Is this happening in all email clients (Outlook desktop/Outlook OWA/Gmail)?

If this is happening in a desktop Outlook client, that may be your issue, as Outlook doesn't render HTML quite the same as other email clients. 

 

There could be more info on this older thread

1 reply

ChristianeRo1Accepted solution
Community Manager
August 20, 2021

Is this happening in all email clients (Outlook desktop/Outlook OWA/Gmail)?

If this is happening in a desktop Outlook client, that may be your issue, as Outlook doesn't render HTML quite the same as other email clients. 

 

There could be more info on this older thread

angie1Author
New Participant
August 26, 2021

Yes, I was using desktop Outlook client.  That's very frustrating that the HTML doesn't translate over, as all of our emails are generally opened in outlook (B2B).  I'll see if I can tinker with the code a bit to learn what works best.