Hello everyone,
We have started routing leads that come into our database by Inferred State Region. While most leads have a value for this field, there doesn't seem to be a record of when the lead acquired the field in a lead's Activity Log. Is there a way to see the timestamp for when leads acquire Inferred field data?
This data is relevant because we will use it to adjust our routing, depending on when the Inferred fields are established.
Thank you,
Dan
Hi Dan,
This information is logged when the Marketo cookie is placed and the anonymous lead is created in the DB. There is NO "data value change" event posted to the activity log when a lead is created as anonymous, and neither is there any when the lead is "promoted" to a known lead.
You will have to use the "created" datetime field, I am afraid. The drawback is that if the lead is created first from the CRM and comes later on your web site, the created date might be much earlier than the date at which the inferred data was captured.
-Greg
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