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Vlada_Prasolova
New Participant
December 4, 2013
Question

Integration with Zendesk

  • December 4, 2013
  • 3 replies
  • 3776 views
i've read the community and did not find any mentions that Marketo can be somehow integrated with Zendesk

but may be there is some work-around to do it?

our sales-team uses Zendesk for communications with customers, so i wondered if there is any way to combine these activities with what i do in Marketo
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3 replies

Vlada_Prasolova
New Participant
December 5, 2013
Thank you both!
will try to investigate these options
New Participant
May 3, 2022

Hi,

 

Sorry for raising this topic again.

 

I've been researching and as far as I can see the only alternatives to integrate Marketo and Zendesk is through Zapier or the API, there is no direct integration, right?

 

Thanks,

José

Darshil_Shah1
Community Manager
May 3, 2022

AFAIK - there still isn't any native/direct OOTB connector for integrating Marketo with Zendesk.

 

December 4, 2013
Hi Vlada, 

We are using a service called MUV by The New Office to sync Marketo and Netsuite and they also have a connector for ZenDesk that we're utilizing.  MUV is good at syncing data between multiple systems and I've been really impressed with it.  Maybe it will fit your needs. 


December 4, 2013
There is no official integration on http://launchpoint.marketo.com, perhaps due lack of demand.

The good news: Zendesk offers an API and that opens wide possibilities to integrate with Marketo SOAP API.