Invalid Session ID found in SessionHeader: Illegal Session | Community
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H
Hitha_ShreeBa
New Participant
June 10, 2024
Question

Invalid Session ID found in SessionHeader: Illegal Session

  • June 10, 2024
  • 2 replies
  • 1330 views

Hello - I am facing this error 'Unable to connect to Salesforce because of an invalid session ID'. I am not sure how to restore the Marketo and SF connection. None of the new leads/changes are syncing to SF.

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2 replies

ktronolone
ktronolone
New Participant
June 11, 2024

This happens to us about every 4 months in our sandbox instance and is typically resolved by resetting the sfdc credentials for the Marketo sync user. 

SanfordWhiteman
SanfordWhiteman
New Participant
June 11, 2024

Do you have another app sharing the same SFDC API credentials?

H
Hitha_ShreeBaAuthor
New Participant
June 11, 2024

No, we don't have another app sharing the same credentials? Do you mean the OAuth consumer key and secret?

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