IPs BLACKLISTE in spf mktomail | Community
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A
Anonymous
December 15, 2017
Solved

IPs BLACKLISTE in spf mktomail

  • December 15, 2017
  • 2 replies
  • 3493 views

Hello,

We recently encounter some issues with emails campaigns within marketo.

It seems like some IP adresses from mktomail are blaklisted from ivmSIP.

ip :

94.236.11.0/26

185.28.196.0/22

message from the plateform :

Blocked by ivmSIP

https://www.invaluement.com/lookup/?item=94.236.119.58

https://community.mimecast.com/docs/DOC-1369#550

How can we fix this issue ?

Thanks in advance for help

Audrey

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Best answer by Josh_Hill13

if that's a shared IP, then Deliverability Team should handle it. You may not be able to do much about it yourself.

2 replies

A
Anonymous
January 30, 2018

Hmmm,

We have been getting the following messages lately.

“522 email sent from (snsmtp.mktomail.com) found on industry URI blacklist, please contact your mail sending service or use an alternative email service to send your email. Guide for bulk senders www.bt.com/bulksender”

I’ll tell the team to send a ticket next time it happens.

Josh_Hill13
Josh_Hill13Accepted solution
New Participant
January 31, 2018

if that's a shared IP, then Deliverability Team should handle it. You may not be able to do much about it yourself.

Josh_Hill13
Josh_Hill13
New Participant
December 15, 2017

Are you using a dedicated IP?

If not, Marketo Deliverability handles blacklists for shared IPs. Not much to do about it. But you could send a ticket in.

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