IPs BLACKLISTE in spf mktomail | Community
Skip to main content
Anonymous
Dec 15, 2017 2:28 PM UTC
Solved

IPs BLACKLISTE in spf mktomail

Hello,

We recently encounter some issues with emails campaigns within marketo.

It seems like some IP adresses from mktomail are blaklisted from ivmSIP.

ip :

94.236.11.0/26

185.28.196.0/22

message from the plateform :

Blocked by ivmSIP

https://www.invaluement.com/lookup/?item=94.236.119.58

https://community.mimecast.com/docs/DOC-1369#550

How can we fix this issue ?

Thanks in advance for help

Audrey

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Josh_Hill13
Josh_Hill13Accepted solution
Level 10
Jan 31, 2018 5:04 AM UTC

if that's a shared IP, then Deliverability Team should handle it. You may not be able to do much about it yourself.

View reply

3 replies

Anonymous
Jan 30, 2018 8:37 PM UTC

Hmmm,

We have been getting the following messages lately.

“522 email sent from (snsmtp.mktomail.com) found on industry URI blacklist, please contact your mail sending service or use an alternative email service to send your email. Guide for bulk senders www.bt.com/bulksender”

I’ll tell the team to send a ticket next time it happens.

Translate
Josh_Hill13
Josh_Hill13Accepted solution
Level 10
Jan 31, 2018 5:04 AM UTC

if that's a shared IP, then Deliverability Team should handle it. You may not be able to do much about it yourself.

Translate
Josh_Hill13
Josh_Hill13
Level 10
Dec 15, 2017 5:25 PM UTC

Are you using a dedicated IP?

If not, Marketo Deliverability handles blacklists for shared IPs. Not much to do about it. But you could send a ticket in.

Translate
Terms & ConditionsAccessibility statement

Loading footer...